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Can't update theme

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  • March 3, 2020 at 6:09 pm #177698

    henalon123
    Participant

    Hi there, im trying to update the theme to the latest version through wordpress and i get the error ive attached to this message.
    Please tell me how i can fix this,
    Best regards.

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    March 3, 2020 at 9:18 pm #177711

    Elise Noromit
    Member

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access to the private area.

    Best Regards

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