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I can't update the theme

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  • March 6, 2020 at 12:00 am #178206

    danlouis9701
    Participant

    I have the following error updating the theme:
    PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    March 6, 2020 at 9:24 am #178262

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The theme has been updated successfully, in future if you have the same problem, follow the steps:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, contact we shall help.

    Best Regards

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