Home › Forums › WoodMart support forum › Error: ERR_TOO_MANY_REDIRECTS

Error: ERR_TOO_MANY_REDIRECTS

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • August 5, 2020 at 6:49 pm #216714

    cabanalamartina
    Participant

    Hi!
    I uploaded the site in the final domain: https://cabanalamartina.com.ar/staging but ERR_TOO_MANY_REDIRECTS appears.

    I’m using Cloudflare for SSL Domain. I check this ticket https://xtemos.com/forums/topic/parece-que-el-theme-esta-fallando/ and you said:

    I have test your site and notice that you contain CDN(cloudflare) cache tool in your server. Kindly flush the cache and I suggest you to disable those cache tools while your site is under construction.

    I disabled cache tool, but the problem persist. Should I do anything else?

    August 6, 2020 at 6:02 am #216740

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    August 6, 2020 at 1:44 pm #216902

    cabanalamartina
    Participant

    Hi! I install wordpress in another subdirectory:

    https://cabanalamartina.com.ar/wordpress/

    It’s working ok.

    Regards

    August 6, 2020 at 1:47 pm #216904

    Artem Temos
    Keymaster

    So you solved the problem? Do you have any extra questions?

    August 6, 2020 at 1:54 pm #216907

    cabanalamartina
    Participant

    No, I didn’t resolve nothing. You ask me for:

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    I sended you a wordpress website without your theme, and works ok. But In the site with your theme an error ERR_TOO_MANY_REDIRECTS appears.

    August 6, 2020 at 1:55 pm #216908

    Artem Temos
    Keymaster

    Sorry, I meant to check how it works with default WordPress theme on your current website.

    August 6, 2020 at 1:58 pm #216909

    cabanalamartina
    Participant

    In this link: http://cabanalamartina.com.ar/shop I uploaded the wordpress website (my own) but desactivated your theme, the error appears again.

    August 6, 2020 at 1:59 pm #216910

    cabanalamartina
    Participant

    I can’t modify the active theme in this https://cabanalamartina.com.ar/staging because I can’t access to the admin for the error.

    August 6, 2020 at 2:01 pm #216911

    Artem Temos
    Keymaster

    In this case, you can rename our theme’s folder to deactivate it. Or remove the folder completely. Once your website will be fixed, you can install our theme again and it will not be broken.
    But in general, we are sure that this issue is not caused by our theme. You need to contact your hosting provider for help on this matter.

    August 6, 2020 at 2:08 pm #216916

    cabanalamartina
    Participant

    I did it and the problem persists.

    I will not do it all over again, I will lose many hours of work on your theme. By migrating URLs I can’t lose all the hours of work.

    The hosting said to see it with you.

    August 6, 2020 at 2:09 pm #216917

    Artem Temos
    Keymaster

    But how it may be caused by our theme if you tried to rename or remove it completely?

    August 6, 2020 at 2:09 pm #216918

    cabanalamartina
    Participant

    What happens about Cloudflare and your theme? https://xtemos.com/forums/topic/parece-que-el-theme-esta-fallando/

    August 6, 2020 at 2:11 pm #216919

    Artem Temos
    Keymaster

    This client solved his problem and it was not related to WoodMart.

    August 6, 2020 at 2:13 pm #216920

    cabanalamartina
    Participant

    Thanks! I’ll talk with the server again.

  • Author
    Posts

Tagged: 

Viewing 14 posts - 1 through 14 (of 14 total)