Home Forums WoodMart – Premium Template Error: ERR_TOO_MANY_REDIRECTS

This topic contains 13 replies, has 2 voices, and was last updated by  cabanalamartina 1 month, 3 weeks ago.

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #216714

    cabanalamartina
    Customer

    Hi!
    I uploaded the site in the final domain: https://cabanalamartina.com.ar/staging but ERR_TOO_MANY_REDIRECTS appears.

    I’m using Cloudflare for SSL Domain. I check this ticket https://xtemos.com/forums/topic/parece-que-el-theme-esta-fallando/ and you said:

    I have test your site and notice that you contain CDN(cloudflare) cache tool in your server. Kindly flush the cache and I suggest you to disable those cache tools while your site is under construction.

    I disabled cache tool, but the problem persist. Should I do anything else?

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    #216740

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #216902

    cabanalamartina
    Customer

    Hi! I install wordpress in another subdirectory:

    https://cabanalamartina.com.ar/wordpress/

    It’s working ok.

    Regards

    #216904

    So you solved the problem? Do you have any extra questions?

    #216907

    cabanalamartina
    Customer

    No, I didn’t resolve nothing. You ask me for:

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    I sended you a wordpress website without your theme, and works ok. But In the site with your theme an error ERR_TOO_MANY_REDIRECTS appears.

    #216908

    Sorry, I meant to check how it works with default WordPress theme on your current website.

    #216909

    cabanalamartina
    Customer

    In this link: http://cabanalamartina.com.ar/shop I uploaded the wordpress website (my own) but desactivated your theme, the error appears again.

    #216910

    cabanalamartina
    Customer

    I can’t modify the active theme in this https://cabanalamartina.com.ar/staging because I can’t access to the admin for the error.

    #216911

    In this case, you can rename our theme’s folder to deactivate it. Or remove the folder completely. Once your website will be fixed, you can install our theme again and it will not be broken.
    But in general, we are sure that this issue is not caused by our theme. You need to contact your hosting provider for help on this matter.

    #216916

    cabanalamartina
    Customer

    I did it and the problem persists.

    I will not do it all over again, I will lose many hours of work on your theme. By migrating URLs I can’t lose all the hours of work.

    The hosting said to see it with you.

    #216917

    But how it may be caused by our theme if you tried to rename or remove it completely?

    #216918

    cabanalamartina
    Customer

    What happens about Cloudflare and your theme? https://xtemos.com/forums/topic/parece-que-el-theme-esta-fallando/

    #216919

    This client solved his problem and it was not related to WoodMart.

    #216920

    cabanalamartina
    Customer

    Thanks! I’ll talk with the server again.

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