Basel Post Type plugin

This topic has 6 replies, 2 voices, and was last updated 4 years ago by Elise Noromit.

Viewing 7 posts - 1 through 7 (of 7 total)

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November 25, 2020 at 5:38 pm #244764

lucasangelo
Participant

Good afternoon, I am receiving this notification, but when I click to install the pugin I do not have access to the site

“You just installed the latest version of the Basel theme. To finish the installation and enable all theme’s function or if you see any problems with your WPBakery elements displayed as shortcodes you need to install the latest version of the Basel Post Type plugin too. Go to Appearance -> Install plugins and click on “Install” or “Update” button.”

November 25, 2020 at 7:12 pm #244778

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Yes, please install and activate all the plugins provided in Appearance > Install plugins. Here is the complete instruction on how to install the theme: https://xtemos.com/docs/basel/installation-process-2/

If you need any help, please feel free to contact us.

Best Regards

November 25, 2020 at 8:10 pm #244794

lucasangelo
Participant

I’ve been using the theme since Jan 27, 2020.
You don’t have this option to install the initial plugins, just ask to install, but I don’t have access to the page

November 25, 2020 at 8:12 pm #244795

lucasangelo
Participant

see on the print screen

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November 25, 2020 at 10:25 pm #244835

Elise Noromit
Member

Hello,

Please provide your site admin access to the private area.

Best Regards

November 25, 2020 at 10:49 pm #244839

lucasangelo
Participant

segue informações

November 26, 2020 at 8:56 am #244918

Elise Noromit
Member

Hello,

You have installed and activated all the required plugins.

I have deactivated XTEMOS Post Types plugin for testing, Install plugin tab has appeared: https://prnt.sc/vqdqor

I have entered and activated the plugin again. https://prnt.sc/vqdr51

I have found no problems.

Please clarify the problem if any.

Best Regards
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