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update theme changes fonts

Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 14, 2021 at 3:59 am #258224

    mitcheos
    Participant

    Hi, updating to the latest theme version 5.3.6 has changed my fonts. The backend looks the same but different on the front end. Any ideas?

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    January 14, 2021 at 10:23 am #258331

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached.

    Please try reducing the font-weight from the backend then clear cache and check back.

    If the problem continues then provide with the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards.

    January 14, 2021 at 10:45 pm #258525

    mitcheos
    Participant

    Ive tried that, can you please have a look? Login details below.

    Thanks

    January 15, 2021 at 8:22 am #258602

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website. Please make sure that you are using the latest version of WordPress and recommended plugins as well.

    Also, It seems that you are using Cloudflare CDN. Please disable it then clear the browser cache and check back.

    Screenshot for Clarification: https://prnt.sc/wo1w7r

    Best Regards.

    January 16, 2021 at 6:03 am #258888

    mitcheos
    Participant

    Thats all updated and cache cleared. The staging site is bypassing cloudflare caching but using dns.

    January 16, 2021 at 10:45 am #258943

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and it seems the font you are using is a custom font and doesn’t seem to be existing on your website.

    Screenshot for Clarification: https://prnt.sc/wtdekw

    Please try re-adding the font to the website then clear cache and check back.

    Best Regards.

    January 20, 2021 at 12:32 am #259900

    mitcheos
    Participant

    The font disappeared after the latest theme update. I cant find it now but in the previous version of the theme its in the drop down. You can see in the screen shot above that Muli is available but now it isnt. Why is that?

    January 20, 2021 at 7:14 am #259941

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The font you mentioned in your screenshot is a custom font that is currently not added to your website.

    Please try re adding the font to the website then check back.

    You can read our detailed documentation in the following link:
    https://xtemos.com/docs/woodmart/faq-guides/upload-custom-fonts/

    Regards.
    Xtemos Studios.

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Viewing 8 posts - 1 through 8 (of 8 total)