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Font Problem

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  • April 29, 2021 at 9:43 am #287925

    safaristudiocreativo@gmail.com
    Participant

    Hi, I uploaded a custom font and assigned it in typography to paragraphs, titles, etc. In the slider if he calls it correctly in the boxes instead it always remains the default one, why?

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    April 29, 2021 at 12:25 pm #287990

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I saw the screenshot you attached.

    It seems that the font you are using is not imported correctly. Please try re-uploading the font then clear cache and check back.

    You can read our detailed documentation in the following link:
    https://xtemos.com/docs/woodmart/faq-guides/upload-custom-fonts/

    Best Regards

    April 29, 2021 at 1:38 pm #288027

    safaristudiocreativo@gmail.com
    Participant

    Hi, I tried, in the slider-revolution it is applied correctly, it is in the theme that it is not displayed ..

    April 30, 2021 at 5:41 am #288182

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We are glad that one of your issues was resolved.

    For the theme font not working please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios.

    April 30, 2021 at 7:27 am #288218

    safaristudiocreativo@gmail.com
    Participant

    here are the credentials

    April 30, 2021 at 10:28 am #288299

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry but the login details you provided are not working. Please provide with the correct admin panel login details of the website to let me assist you further.

    Regards.
    Xtemos Studios

    April 30, 2021 at 10:40 am #288301

    safaristudiocreativo@gmail.com
    Participant

    I’m sorry

    April 30, 2021 at 11:46 am #288321

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I have logged into your website and the font settings are working absolutely fine. The issue seems to be with the font you uploaded.

    I have checked that you haven’t uploaded the font correctly.

    Screenshot for Clarification: https://prnt.sc/12ay2ni

    Please try re-uploading the font and make sure that you input the both formats it requires then clear cache and check back.

    Best Regards

    April 30, 2021 at 1:45 pm #288389

    safaristudiocreativo@gmail.com
    Participant

    I do it (Attachment), but nothing change…

    Attachments:
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    May 3, 2021 at 6:29 am #288996

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I saw the screenshot you attached and visited your website.

    The Issue seems to be with the font you are trying to upload. Please try using any other font to check whether the issue is with our theme or not.

    Regards.
    Xtemos Studios

    May 4, 2021 at 12:45 pm #289456

    safaristudiocreativo@gmail.com
    Participant

    nothing to do, it’s not called the fonts, actually not even rev slider … i tried but nothing.

    May 5, 2021 at 5:21 am #289615

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please deactivate all the third-party plugins activate the parent theme then clear cache and check back.

    If the problem continues then leave all the third-party plugins deactivated and tell me then we will troubleshoot with the theme plugins.

    Best Regards.

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Viewing 12 posts - 1 through 12 (of 12 total)