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Update

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  • May 20, 2021 at 8:41 am #293919

    Benson82
    Participant

    Hello have a problem with the update, I have attached a screenshot that you can see the error message. I have discussed all the tips in forums and with my provider, but we cannot find a solution. What can I do that I can update the theme without losing my previous data.

    Best regards

    ps: the domain has changed from curvy-is-sexy.com to new.zauberalm.com but the theme has been activated successfully

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    May 20, 2021 at 12:51 pm #294023

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, then provide admin panel login and ftp details.

    Regards.
    Xtemos Studios

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