Update

Hello have a problem with the update, I have attached a screenshot that you can see the error message. I have discussed all the tips in forums and with my provider, but we cannot find a solution. What can I do that I can update the theme without losing my previous data.

Best regards

ps: the domain has changed from curvy-is-sexy.com to new.zauberalm.com but the theme has been activated successfully

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Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

If you need help, then provide admin panel login and ftp details.

Regards.
Xtemos Studios

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