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Theme update error

Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 29, 2021 at 4:43 am #303228

    nick122
    Participant

    my theme update from 6.0.4 to 6.1.3 will get error css to my page
    see my screenshot below.

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    June 29, 2021 at 4:50 am #303230

    nick122
    Participant

    my theme update from 6.0.4 to 6.1.3 will get error css to my page
    see my screenshot below.

    Attachments:
    You must be logged in to view attached files.
    June 29, 2021 at 9:08 am #303275

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshots you attached and visited your website and the icons are displaying.

    Screenshot for Clarification: https://gyazo.com/020cfb82c307696a0cd4caf059a354e5

    Please clear cache and check back.

    Regards.
    Xtemos Studios

    June 29, 2021 at 11:46 am #303309

    brandHustle
    Participant

    I built the site on a dev server and then moved it, but i had to move it twice as the one server crashed.

    Not sure if that is the problem.

    June 29, 2021 at 12:41 pm #303340

    Aizaz Imtiaz Awan
    Keymaster

    Hello,


    @brandHustle     Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, Create a new topic and then provide admin panel login and ftp details.

    Best Regards

    June 29, 2021 at 2:45 pm #303387

    nick122
    Participant

    HI Aizaz

    because i restore my backup to old version.
    i am going to upgrade to latest version. you can revisit my website.
    see all the icon are gone

    June 29, 2021 at 3:24 pm #303397

    nick122
    Participant

    i fix it , by enable CROS Policy from my server side.
    problem gone .thanks. could be the CROS block some files update .cause problem

    June 30, 2021 at 5:41 am #303481

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are glad that your issue has been resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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