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Error when using 15+ variable options in a product

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • July 13, 2021 at 3:54 am #306225

    lamorim1904
    Participant

    Hi, I have a weird error, I have a product that has 16 variables, and it blocks the color and size selection options. you can’t click. but if I change it to 15 variables it works correctly.

    can you tell me what it is?

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    July 13, 2021 at 1:02 pm #306386

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please make sure that all the variations you added to the product are in stock then clear cache and check back.

    If the problem still occurs then provide the admin panel login details of the website.

    Regards.
    Xtemos Studios

    July 13, 2021 at 11:29 pm #306468

    lamorim1904
    Participant

    in the stagging area it worked, now I didn’t understand anything, I didn’t do anything different there.

    do you have any idea what it might be?

    July 14, 2021 at 6:30 am #306516

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    It seems to be a cache issue on your main site. Please check after clearing cache on the main site.

    Let us know if there’s anything else we can do for you?

    Regards.
    Xtemos Studios

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Viewing 4 posts - 1 through 4 (of 4 total)