Urgent!!

Hello,

Thank you very much for choosing our theme and for contacting us.

As I understand you have installed the theme on the existing site. Please try to deactivate the plugins not related to the theme and configure the site, then enable the plugins one by one checking which one causes the problems.

I would recommend installing the theme on the fresh WordPress installation on some staging platform, uploading a demo, configuring all, deleting all the demo content, and migrating your content from the live site to the staging, and as soon as everything is finally ready transfer the ready site on live domain.

If you have any questions please feel free to contact us.

Best Regards

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Activate the parent theme.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem. Then activate the child theme.

Best Regards

Hello,

This sorting is Woocommerce functionality, WoodMart theme does not influence that.

Please, provide your site admin access (insert the site credentials into the Private content block under the message area). I will check the settings of your site.

Best Regards

Hello,

Please make the full backup of your site and update the theme and all the related plugins: https://xtemos.com/docs/woodmart/update-theme-2/

Your theme is very very old, you may lose widgets and some parts of the site and have to recreate the theme from scratch.

Best Regards

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

.woocommerce-ordering{
display:none;
}

Best Regards