Home › Forums › WoodMart support forum › Parent category has gone but children categories are still today

Parent category has gone but children categories are still today

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • November 15, 2021 at 10:53 pm #332077

    AmyPotatoHouse
    Participant

    Hi
    today my parent categories have suddenly gone from my dashboard and web.
    the children categories are sill on the web, but I cannot access them from my dashboard. This def happened today as I am getting a lot of “broken links emails”
    The menus all have the links still there, but the actual menu has a blank space.

    Could an update have done this?
    How can I access the parent categories?

    thank you

    November 15, 2021 at 10:56 pm #332078

    AmyPotatoHouse
    Participant

    I have just noticed – If I go to my dashboard the count still has the correct number of categories, but none of the parent categories are there
    No child categories are on dashboard, but they are still there on the web (ie any links I have to them) and the links are working

    November 16, 2021 at 11:18 am #332225

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please check how it works with the default wordpress theme because the categories are woocommerce functionality and our theme doesn’t influence.

    Best Regards

    November 18, 2021 at 11:17 am #332828

    AmyPotatoHouse
    Participant

    Thank you for the reply.
    I have worked out the problem.

    November 18, 2021 at 11:31 am #332832

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are Glad that your issue has been Resolved.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)

The topic ‘Parent category has gone but children categories are still today’ is closed to new replies.