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Installing woodmark with a new code

Viewing 28 posts - 1 through 28 (of 28 total)
  • Author
    Posts
  • January 7, 2022 at 4:09 pm #344010

    thebikestorecl
    Participant

    Hi, I have woodmart in my wordpress web but it expired and i bought another one, how can i change the code so my woodmark website can be actualized?. Best regards

    January 7, 2022 at 4:17 pm #344012

    thebikestorecl
    Participant

    null

    in this two images you can see that i can’t actualize and do nothing with the theme (wp bakery doesn’t actualize either). I guess when i add the new code of my purchase will work this.

    January 7, 2022 at 4:18 pm #344013

    thebikestorecl
    Participant

    https://postimg.cc/3ykyLFqG
    https://postimg.cc/F1yYnRTT

    January 7, 2022 at 9:08 pm #344035

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide an admin panel and FTP access. Please insert the credentials into the Private content below the message area.

    Best Regards

    January 7, 2022 at 9:17 pm #344039

    thebikestorecl
    Participant

    thank you very much, now i have another problem, will show you in a video.
    when i add a product to cart it appears, i go to shop and then dissapears. Why does it happen?.

    https://youtu.be/wgxfkZ8iwik

    January 8, 2022 at 6:29 pm #344154

    Elise Noromit
    Member

    Hello,

    Please insert the credentials into the Private content below the message area.

    Best Regards

    January 8, 2022 at 11:26 pm #344169

    thebikestorecl
    Participant

    okay, will leave them.
    best regards

    January 9, 2022 at 7:23 pm #344227

    Elise Noromit
    Member

    Hello,

    Your theme has not been updated, please make the full backup of your site, download the recent version of the theme from the ThemeForest account and then upload in Appearance > Themes > Add now> Upload.

    If you need any help, please let us know.

    Best Regards

    January 9, 2022 at 7:26 pm #344228

    thebikestorecl
    Participant

    Hi, i don’t know how to back up the site, is it from cpanel? o directly from wordpress. Best regards

    January 9, 2022 at 7:29 pm #344230

    thebikestorecl
    Participant

    Now the theme is not showing the buttons https://postimg.cc/w3NJSz04 . Hope you can help me with that

    January 9, 2022 at 7:50 pm #344234

    Elise Noromit
    Member

    Hello,

    Please clear the browser cache and try again: https://gyazo.com/72dc540407f8cbe4b13479d58cd956b2

    I see the icons clearly.

    Best Regards

    January 9, 2022 at 7:54 pm #344236

    thebikestorecl
    Participant

    I did it, but when i go to the store, they dissapear. And the category category changed the name, it was in spanish now in english, will show you a video. https://youtu.be/AKXLeRigOrk

    January 9, 2022 at 7:57 pm #344237

    thebikestorecl
    Participant

    https://youtu.be/qTNOdfgPhcI this one works, in the main page the icons work, in the store page the icons doesn’t appear.

    January 10, 2022 at 10:19 am #344307

    Elise Noromit
    Member

    Hello,

    I am checking the store in chrome incognito and I see icons: https://gyazo.com/d904a5de3653f575c683ce2ab4406b49

    Please clarify.

    Best Regards

    January 10, 2022 at 11:10 am #344326

    thebikestorecl
    Participant

    thank you, maybe it took time to fix. What about the idiom, i have loco translate and i didn’t chage any setting and the browser and category tabs changed idioms.

    best regards

    January 10, 2022 at 2:42 pm #344381

    Elise Noromit
    Member

    Hello,

    You need to enter the Loco > Themes > WoodMart and delete the existing languages included with the Loco. Then create your own If you need it.

    If you have any questions please feel free to contact us.

    Best Regards

    January 10, 2022 at 2:53 pm #344383

    thebikestorecl
    Participant

    Hi, i did it but it is not transaling, i doesn’t start translating it. will show you a photo.

    https://postimg.cc/d77mBJ4s
    It keeps in 0%, I tried Spanish from spain and nothing, is there any extra configuration i should do? I read the documentation of loco and i did same as they say

    January 11, 2022 at 12:46 am #344442

    Elise Noromit
    Member

    Hello,

    Here is a video tutorial that should help you translate your website texts with a Loco Translate plugin https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3

    Please check the video tutorial to see how to save the translation file correctly. You can remove the plugin and translations would remain. Also, translations would remain after each theme update.

    In order to translate the Woocommerce strings, you need to create a separate translation in Loco > Plugins > Woocommerce in the same way as shown in the video.

    Best Regards

    January 11, 2022 at 1:02 am #344451

    thebikestorecl
    Participant

    I do what you do but it doesn’t translate, i do exactly the same as the video and it doesn’t show my translation

    January 11, 2022 at 1:14 am #344452

    thebikestorecl
    Participant

    I don’t know why I could change all the items, but i search in loco for “browse categories” and it shows me nothing. Will show you a picuture.

    https://postimg.cc/sMPwLNDh

    January 11, 2022 at 1:29 am #344455

    thebikestorecl
    Participant

    i maybe found something, in loco i went to font and found this
    https://postimg.cc/F756ncgw
    then i clicked it and shows me this
    https://postimg.cc/5Xpk0rdM
    so i guess there is a “bug” between the loco and the theme. Maybe you understand more what is going on, probably with the other words that is happening too

    January 11, 2022 at 12:48 pm #344561

    Elise Noromit
    Member

    Hello,

    Download the latest archive with our theme and take the woodmart/languages/woodmart.pot file and replace it in your theme. Then click the “Sync” button in the Loco Translate plugin.

    Kind Regards

    January 11, 2022 at 1:37 pm #344580

    thebikestorecl
    Participant

    Hi, i don’t know how to do that, would you give me a hand?. I don’t know where to find woodmart/languages/woodmart.pot.

    January 11, 2022 at 11:23 pm #344653

    Elise Noromit
    Member

    Hello,

    Please provide FTP access and make the full backup of your site.

    Best Regards

    January 12, 2022 at 3:06 pm #344901

    thebikestorecl
    Participant

    ok, will provide it.

    January 14, 2022 at 9:22 am #345344

    Elise Noromit
    Member

    Hello,

    Sorry for the delay. I have uploaded the file, please synchronize the translation and check how it works.

    If you have any questions please feel free to contact us.

    Best Regards

    January 14, 2022 at 3:28 pm #345437

    thebikestorecl
    Participant

    it works!, thank you very much

    January 14, 2022 at 11:36 pm #345513

    Elise Noromit
    Member

    You are welcome! We are here to help.

    Wish you a wonderful day!

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