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Product Attribute WPML

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  • May 25, 2022 at 7:50 pm #378821

    sergiocosta
    Participant

    Hello,

    I have product attributes translated to english, but when I’m logged on Backoffice it shows the dropdown with attributes, when i’m not logged it doesn’t show my attributes. I have already tried to sync the attributes using woocommerce multilingue and also I tried to use troubleshooting from WPML. Until now the issue continues.

    Could be this some problem with theme or Wpml? Anyway, i will update your theme to the lastest version and desactived the third-party plugins.

    I would appreciate feedback to your side to understand this problem.
    Thanks.

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    May 26, 2022 at 3:48 am #378892

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    May 27, 2022 at 11:57 am #379302

    sergiocosta
    Participant

    Hello,

    Please check what is the problem. Only the english page has this issue.

    Check the private message.

    May 27, 2022 at 9:18 pm #379469

    Elise Noromit
    Member

    Hello,

    You have added the widgets to the wrong sidebar. You need to add the attribute filter widgets into the Shop page widget area. Please check this manual: https://xtemos.com/docs-topic/widgets-and-sidebars/

    Then you will need to duplicate the widgets and choose the appropriate language: https://xtemos.com/docs-topic/how-to-use-wpml-with-woodmart/

    If you have any questions please feel free to contact us.

    Best Regards

    May 30, 2022 at 11:52 am #379849

    sergiocosta
    Participant

    Hello,

    I have my attributes translated… You didn’t understand my question. Simply, my attibutes don’t show up when I switch to English. When i log into my website it already shows up.

    Anyway, i will update my all plugins and the woodmart theme. In case i have the same problem and get in touch with you.

    May 30, 2022 at 12:18 pm #379858

    Artem Temos
    Keymaster

    Hello,

    Try to go to WooCommerce -> Status -> Tools and click on “Regenerate the product attributes lookup table”. It should fix the problem.

    Kind Regards

    May 30, 2022 at 12:44 pm #379867

    sergiocosta
    Participant

    I have already updated all plugins and WoodMart as well. Now I’m trying your suggesting. This takes a long time.

    May 30, 2022 at 12:58 pm #379872

    sergiocosta
    Participant

    @Artem Temos,

    I have another topic that i would like to have your feedback. Your team is not understanding my doubts.
    Can i post this topic here? Basically, I want to know whether or not it is possible to do that. Thank you.

    May 30, 2022 at 2:43 pm #379893

    sergiocosta
    Participant

    @Artem Temos,

    Your suggestion didn’t fix my issue. Well, my attributes appear correctly on the Detail Page. Now it has a Product Style and this shows in Portuguese, but in english doesn’t.

    Check the attachments for a better understanding.

    Attachments:
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    May 30, 2022 at 2:49 pm #379900

    Artem Temos
    Keymaster

    It is a known WPML bug described here https://wpml.org/errata/woocommerce-6-3-the-new-product-attributes-lookup-table-is-not-populated-for-products-in-secondary-language/
    You can try an alternative solution suggested by the WPML team.

    Kind Regards

    May 30, 2022 at 4:27 pm #379948

    sergiocosta
    Participant

    That’s it! It seems to be a WPML bug. I tried to do “Regenerate the product attribute lookup table”, That is not working. So I disabled the feature. Thanks for your help.

    Please check this topic with my doubts:

    https://xtemos.com/forums/topic/navigation-menu-doubts/#post-379541

    May 31, 2022 at 12:16 pm #380170

    Artem Temos
    Keymaster

    Please, continue the conversation there. My colleague will try to detect the problem and help you.

    Kind Regards

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