Hi
I have had two customers in the past week who have put one order in and paid for this normally with no problems,
then have tried to put another order in several days/weeks later, but their previous order is in the basket.
They refresh their browser, but the order does not empty.
Both customers had logged in – note I have another thread about things being different when logged in, I don’t know if this is connected.
One customer managed it on a different device and did not log-in
Another customer did not notice till after the order had gone through and so I have to refund one order.
This is a recent problem – we get customers who do several orders over the space of a few weeks. I would say this is since the last update.
No new plug-ins since the update.
Thank you
Amy
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