Indicates that the required traces collector is not running. Is the traces coll
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Indicates that the required traces collector is not running.
Is the traces collector banned somewhere in the theme?
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Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
Please, send us your administrator access. This account doesn’t have all permissions.
I have changed please try
Please, disable all the plugins that are not related to our theme temporarily.
Now it works well. But note that your server response is extremely slow. And we also tested it with other themes on your website and it is still slow. You need to consult with your hosting provider on this matter.
I just tested it and it’s still the same
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It happens from time to time because of server response delay. You need to fix this problem first.
What’s the problem with the server? I changed the theme last night and tested the same server. The performance displayed is very good. It won’t work if you switch back to your theme
What configuration does the server need?
This is my current server configuration
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Your server response time should be around 1s. And currently it takes 3-5 seconds with any theme so it is not caused by Woodmart.
Do you have a good server recommendation?
What configuration will combine the server with this template?
Hello,
We recommend you try Cloudways or Kinsta hosting. You can get a trial period for them, install our theme and see how it works. Read more information in our blog article here https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/
Kind Regards
.
