Unable to create new Layouts

This topic has 9 replies, 2 voices, and was last updated 1 year, 5 months ago by Artem Temos.

Viewing 10 posts - 1 through 10 (of 10 total)

Author

Posts
July 6, 2023 at 8:16 am #479532

tradedubai88
Participant

hello sir,

when i going to create new layouts there are showing an errors that “””Something went wrong with the creation of the layout!”””
what something problem for creating layouts. there are not showing another details what problem going .

Attachments:
You must be logged in to view attached files.

July 6, 2023 at 9:18 am #479550

Artem Temos
Keymaster

Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

July 6, 2023 at 10:23 am #479578

tradedubai88
Participant

You check I don’t know technical knowledge.

and also we going to edit exiting layout there are showing error that

There has been a critical error on this website. Please check your site admin email inbox for instructions.

July 6, 2023 at 10:29 am #479580

Artem Temos
Keymaster

Please, keep all plugins that are not related to our theme temporarily turned off.

Kind Regards

July 6, 2023 at 2:31 pm #479647

tradedubai88
Participant

I DO THIS ,,,, still error showing…. this error showing only Single product layout other layout working well……you check … i give you temporary login

July 6, 2023 at 3:00 pm #479666

Artem Temos
Keymaster

As we can see, most of the plugins are still active. Please, disable them temporarily so we can check.

Kind Regards

July 6, 2023 at 4:13 pm #479693

tradedubai88
Participant

ok now i disable all plugin on my staging website. and share with you staging website login url . now you can check what is problem occur.

create new single product layout and editing not working.

July 7, 2023 at 8:00 am #479802

tradedubai88
Participant

???

July 7, 2023 at 8:59 am #479809

tradedubai88
Participant

error detected ….no need help. thanks

July 7, 2023 at 10:00 am #479838

Artem Temos
Keymaster

Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.
Author

Posts