Home Forums WoodMart support forum I have an issue If I create a new page the page is empty without header

I have an issue If I create a new page the page is empty without header

Viewing 30 posts - 1 through 30 (of 33 total)
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  • #520474

    [email protected]
    Participant

    I have a strange issue only with your theme, If I created a new page ,t he created page is created but without the header and footer even If I choose the default header and footer. It is showing empty header and footer…

    Please help.

    #520812

    Hello,

    I have created a new page on your site and the header and footer of the page are showing fine.
    Check back your site after completely clearing the browser cache.

    Here is the page link in the private content:

    Best Regards.

    #522301

    [email protected]
    Participant

    Hello,

    Thanks, I don’t know why it was appearing with me , now I have another point how can I add slider for blog posts?

    Best,

    #522574

    Hello,

    Sometimes, outdated or cached files can cause display issues. Check back your site after completely clearing the browser cache.

    You can add the slider to any post from WP bakery page builder element or Elementor widget, depending on which builder is used on the site.
    https://xtemos.com/docs-topic/how-to-add-slider-a-page

    Best Regards.

    #523874

    [email protected]
    Participant

    I have another issue https://roa-bookstorekw.com/ the attributes of the products when we search by it, It is not showing the products of it..

    #523945

    Hello,

    The search works on a product keyword. This is the Woocommerce feature and our theme can only suggest search by SKU. You can enable the feature in the Theme Settings > Shop > Search by product SKU

    Best Regards

    #524039

    [email protected]
    Participant

    I don’t need this , I mean the attributes

    #524186

    Hello,

    For this you can try to use the relevanssi search plugin on the site, it will help you with the attribute search. Other customer has used the same plugin for this and he mentioned the solution here in the old topic:
    https://xtemos.com/forums/topic/search-function-does-not-search-within-product-attributes-mainly-brand/#post-155553

    After installing the plugin, you have to enable the Use Relevanssi for AJAX search option from Theme Settings >> General >> Search >> https://ibb.co/KF9KC1D

    Best Regards.

    #524284

    [email protected]
    Participant

    The header issue appeared again !!!
    After I have saved It disappeared https://louisianakwt.com/room-cleaning/ check the English It is ok howver I copied the Arabic to the En!!!

    #524288

    [email protected]
    Participant
    #524289

    [email protected]
    Participant

    HELLO IT IS URGENT !! I HATE THIS ISSUE IS APPEARING WITH ME MANY TIMES !!!

    #524313

    [email protected]
    Participant

    Hello Support !!

    Are you there?

    #524318

    [email protected]
    Participant

    I deleted them and then adding again !! redoing every time…

    #524398

    Hello,

    I have checked your site the footer and footer is showing on this page:
    Screenshot for clarification:
    https://ibb.co/1TqCMrK

    Sometimes, outdated or cached files can cause display issues. Check back your site after completely clearing the browser cache.

    Best Regards.

    #526234

    [email protected]
    Participant

    Please note that now they worked after I have removed them !!
    but I am suffering any new page I created I find this issue !!!!!

    It is not caching, I have more than site and only this happen with your theme !!!!!
    PLEASE don’t tell me It is working now, I told you that all the time It is appearing with me….. I remove then try then remove then try , you can imagine how the suffering I am getting with your theme !!

    WAITING FOR YOUR FIX.

    #526505

    Hello,

    When you will add a new page or create a new page you should select the Default layout for the page with header and footer:

    https://ibb.co/wSRjKVK

    Best Regards.

    #527510

    [email protected]
    Participant

    Hello,
    I got another issue the bottom nav sticky menu is only showing with the logged in admin !!

    Can you please help ?

    #527546

    Hello,

    I have visited your site without logging in. The mobile bottom navbar is showing fine on your site.
    Screenshot for clarification
    https://ibb.co/HdWJYzZ

    Check back your site and after completely clearing the browser cache and check the issue.

    Best Regards.

    #527550

    [email protected]
    Participant

    After, All my trials for 5 hours to know what is going on, disabled all the plugins the bottom bar not showing and only with the admin !!

    SO I installed a plugin to add it bottom, It is not your theme menu ..

    #527554

    Hello,

    Please update the new version of the theme “WOODMART WordPress NEW: 7.4.1 RELEASED” and update the required plugin and check the issue.
    https://xtemos.com/docs-topic/update-the-theme/

    If the issue still remains, Confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

    Best Regards.

    #527555

    [email protected]
    Participant

    I did them all,
    I am using the latest version
    All the plugins are updated…

    Still the same issue.

    Best,

    #527580

    [email protected]
    Participant

    Another issue,

    How can I make scrolling tabs that changing to the active when scrolling? like this example: https://codepen.io/Musty129/pen/MvdKLZ
    How can I use products grid shortcode using wp bakery? I created html code and I need to use the products grid of the theme in it?

    Best,

    #527754

    Hello,

    01. I have enabled the option mobile bottom navbar from Theme Settings and it is showing fine on your site.
    Screenshot for clarification:
    https://ibb.co/HFCh55Y

    Maybe it is your browser cache issue. Please check the site in incognito mode after removing the browser cache.

    02. This widget is not define with the shortcode directly, Please use the Product Grid / Carousel element, you can find the instruction here: https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/

    Best Regards.

    #561442

    [email protected]
    Participant

    Hello,

    I have an issue I enable Arabic language but the theme suddenly showint LTR however 2 days ago it was working fine RTL !!

    Can you please help ??

    #561443

    [email protected]
    Participant

    PLEASE HELP.

    Thank you.

    #561676

    Hello,

    Can you please share the WP admin login details of your site so I will check and give you the possible solution.

    Best Regards.

    #563226

    [email protected]
    Participant

    Hello,

    I have an issue the search is not including (product attributes) when I search by attribute value It is not displaying any results, we have books and I added author attribute, when I search for the author name, It is not showing in the seaarch results…

    Best,

    #563238

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #563266

    [email protected]
    Participant

    I have disabled all the plugin just the basic plugins with your theme and the same issue, the search is not working..

    WHEN I search for product attribute values.

    I hope it is clear the issue for you. I will send you admin now.

    #563267

    [email protected]
    Participant

    Please note that you need to open this page to display the home shop page, because we added a redirect.
    https://roa-bookstorekw.com/shop

Viewing 30 posts - 1 through 30 (of 33 total)