I have an issue If I create a new page the page is empty without header

[mbadawy.sw@gmail.com]

I have a strange issue only with your theme, If I created a new page ,t he created page is created but without the header and footer even If I choose the default header and footer. It is showing empty header and footer…

Please help.

• This topic was modified 4 months, 3 weeks ago by mbadawy.sw@gmail.com.

Hello,

I have created a new page on your site and the header and footer of the page are showing fine.
Check back your site after completely clearing the browser cache.

Here is the page link in the private content:

Best Regards.

Hello,

Thanks, I don’t know why it was appearing with me , now I have another point how can I add slider for blog posts?

Best,

Hello,

Sometimes, outdated or cached files can cause display issues. Check back your site after completely clearing the browser cache.

You can add the slider to any post from WP bakery page builder element or Elementor widget, depending on which builder is used on the site.
https://xtemos.com/docs-topic/how-to-add-slider-a-page

Best Regards.

I have another issue https://roa-bookstorekw.com/ the attributes of the products when we search by it, It is not showing the products of it..

Hello,

The search works on a product keyword. This is the Woocommerce feature and our theme can only suggest search by SKU. You can enable the feature in the Theme Settings > Shop > Search by product SKU

Best Regards

I don’t need this , I mean the attributes

Hello,

For this you can try to use the relevanssi search plugin on the site, it will help you with the attribute search. Other customer has used the same plugin for this and he mentioned the solution here in the old topic:
https://xtemos.com/forums/topic/search-function-does-not-search-within-product-attributes-mainly-brand/#post-155553

After installing the plugin, you have to enable the Use Relevanssi for AJAX search option from Theme Settings >> General >> Search >> https://ibb.co/KF9KC1D

Best Regards.

The header issue appeared again !!!
After I have saved It disappeared https://louisianakwt.com/room-cleaning/ check the English It is ok howver I copied the Arabic to the En!!!

Here Also !!
https://louisianakwt.com/swimming-pool-cleaning/

HELLO IT IS URGENT !! I HATE THIS ISSUE IS APPEARING WITH ME MANY TIMES !!!

Hello Support !!

Are you there?

I deleted them and then adding again !! redoing every time…

Hello,

I have checked your site the footer and footer is showing on this page:
Screenshot for clarification:
https://ibb.co/1TqCMrK

Sometimes, outdated or cached files can cause display issues. Check back your site after completely clearing the browser cache.

Best Regards.

Please note that now they worked after I have removed them !!
but I am suffering any new page I created I find this issue !!!!!

It is not caching, I have more than site and only this happen with your theme !!!!!
PLEASE don’t tell me It is working now, I told you that all the time It is appearing with me….. I remove then try then remove then try , you can imagine how the suffering I am getting with your theme !!

WAITING FOR YOUR FIX.

Hello,

When you will add a new page or create a new page you should select the Default layout for the page with header and footer:

https://ibb.co/wSRjKVK

Best Regards.

Hello,
I got another issue the bottom nav sticky menu is only showing with the logged in admin !!

Can you please help ?

Hello,

I have visited your site without logging in. The mobile bottom navbar is showing fine on your site.
Screenshot for clarification
https://ibb.co/HdWJYzZ

Check back your site and after completely clearing the browser cache and check the issue.

Best Regards.

After, All my trials for 5 hours to know what is going on, disabled all the plugins the bottom bar not showing and only with the admin !!

SO I installed a plugin to add it bottom, It is not your theme menu ..

Hello,

Please update the new version of the theme “WOODMART WordPress NEW: 7.4.1 RELEASED” and update the required plugin and check the issue.
https://xtemos.com/docs-topic/update-the-theme/

If the issue still remains, Confirm the permission for plugins deactivation, and switch to the parent theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

Best Regards.

I did them all,
I am using the latest version
All the plugins are updated…

Still the same issue.

Best,

Another issue,

How can I make scrolling tabs that changing to the active when scrolling? like this example: https://codepen.io/Musty129/pen/MvdKLZ
How can I use products grid shortcode using wp bakery? I created html code and I need to use the products grid of the theme in it?

Best,

Hello,

01. I have enabled the option mobile bottom navbar from Theme Settings and it is showing fine on your site.
Screenshot for clarification:
https://ibb.co/HFCh55Y

Maybe it is your browser cache issue. Please check the site in incognito mode after removing the browser cache.

02. This widget is not define with the shortcode directly, Please use the Product Grid / Carousel element, you can find the instruction here: https://xtemos.com/docs/woodmart/faq-guides/product-grid-carousel-element/

Best Regards.

Hello,

I have an issue I enable Arabic language but the theme suddenly showint LTR however 2 days ago it was working fine RTL !!

Can you please help ??

PLEASE HELP.

Thank you.

Hello,

Can you please share the WP admin login details of your site so I will check and give you the possible solution.

Best Regards.

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