Home › Forums › WoodMart support forum › Paypal display problem

Paypal display problem

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 19, 2024 at 10:49 pm #531706

    elikia
    Participant

    Good morning ,
    I inform you that Paypal is no longer displayed on the product page
    After doing a test, it displays well on the product, payment and cart page on another theme, see these two video links attached to see the difference in theme.
    So there is a bug on the Woodmart theme. The theme update has been done in addition to the plugin updates.
    https://www.loom.com/share/814598d2593844cb80cd35da525df9c0
    https://www.loom.com/share/d3b04bff13dd4432b1ec4ecb242db771
    Cordialement,

    January 22, 2024 at 12:36 pm #532111

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Try to disable the custom layouts and check the issue. You can do this in Dashboard > WoodMart > Layouts.

    Best Regards.

    January 23, 2024 at 2:53 am #532451

    elikia
    Participant

    Good morning ,
    Thank you for your help after the tests, here is the personalized page that is causing the problem in the attached video link. On the other hand, we lose a lot of options on the product page, for example the display of payment methods, product guarantees and other text.
    https://www.loom.com/share/0ab0f6a702c44030840eb6a03c94b3aa
    Sincerely,
    Gael DZELEKE

    January 23, 2024 at 3:36 pm #532691

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    You are using the custom layout of the theme. When you create a custom layout with Elementor it doesn’t contain any default elements and hooks. It contains only those elements that you added with Elementor manually.

    We have a special “Hook” element in Elementor that you can place to your custom layout and then the plugin will be able to add its custom content there. But we don’t know which one exactly it needs. You can either try to select all hooks one by one or contact plugin developers for help.
    https://xtemos.com/docs-topic/custom-hooks-and-plugins-compatibility/

    Best Regards.

    January 24, 2024 at 2:17 am #532881

    elikia
    Participant

    Good morning ,
    We followed your recommendation, but we think we can use the default page. ?

    Another question :
    Do we need to remove the demo products or make changes?
    Sincerely,

    January 24, 2024 at 2:55 pm #533092

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    01. Yes , you can use the default woocommerce page.

    02. Whether you need to remove the demo products or make changes to them depends on your specific needs and how you plan to use your website. The demo products might have branding that doesn’t match your own, which could be off-putting for customers. But, The demo products might already be organized in a way that’s helpful for your website layout.

    Best Regards.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)