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Wrong layou sidecart

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • February 29, 2024 at 10:48 am #544963

    mtea.be
    Participant

    Our sidecart has a very strange layout since we installed your theme. How can we fix this? Is there any caching module we need to delete? https://snipboard.io/8LvaE0.jpg

    February 29, 2024 at 6:30 pm #545150

    Hung Pham
    Keymaster

    Hi mtea.be,

    Thanks for reaching to us.

    If you are using Woodmart Header builder cart elementand Elementor Pro plugin, you need to disable Elementor Mini Cart template that is designed to work with Elementor Pro under Elementor > Settings> Integrations > WooCommerce > Mini Cart Template and select “Disable”. https://take.ms/Ra7Cv

    In case you don’t use Pro version, there is an issue with the 3rd party plugins or Cache plugins. Please clear CDN or cache and deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Regards,

    March 1, 2024 at 4:37 pm #545456

    mtea.be
    Participant

    Hi,
    1° We want to use a third party cart function. How can we add some code/url to our cart icon in header?
    2° How can we make the shop archive multilangual?
    3° How can we make the slider multilangual?

    March 2, 2024 at 2:57 pm #545638

    Hung Pham
    Keymaster

    Hi mtea.be,

    Thanks for reaching to us.

    1. In order to code to the header, you can use Text/HTML or HTML Block element https://prnt.sc/fcHaDhMvDhEc

    Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    2, 3. In order to create multilingual website, you would better use WPML it is 100% compatible with WoodMart.

    Please check this manual: https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    If you have any questions please feel free to contact us.

    Regards,

    March 5, 2024 at 1:59 pm #546324

    mtea.be
    Participant

    Hi, all worked fine but we have an issue with one of our menu’s.
    As you can see on home page it works fine but on the other pages the left menu is white while all settigns should be black.
    About us, contact & blog are the menu pages.

    https://new2.littleloua.com/contact/

    March 6, 2024 at 1:55 pm #546638

    Hung Pham
    Keymaster

    Hi mtea.be,

    Thanks for your patience.

    It caused by this Custom CSS https://prnt.sc/qQ3mejlt8FqP seems added to Theme Settings > Custom CSS

    Please remove it and use below Custom CSS

    .whb-overcontent .whb-general-header .wd-nav.wd-nav-secondary > li > a {
    font-family: "Realist", Arial, Helvetica, sans-serif;
    font-weight: 400;
    text-transform: none;
    color: #fff;
}

    Regards,

    March 6, 2024 at 6:33 pm #546763

    mtea.be
    Participant

    Hi, this did not do anything. Above that we have not added any custom css.

    March 7, 2024 at 8:32 am #546858

    Hung Pham
    Keymaster

    Hi mtea.be,

    To assist you in the best possible manner, I kindly ask that you provide me temporary wp-admin info (wp-admin URL, username, password) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

    Regards,

    March 10, 2024 at 3:19 pm #547779

    mtea.be
    Participant

    Hi, we were able to fix the issues but we still have some questions about mainly the speed & quality.

    Is there a way to further improve the speed because i’m not convinced yet?

    Next to that is there a way to tracking what people have in their wishlist and/or basket? Would be helpfull.

    Regards

    March 11, 2024 at 6:44 am #547836

    Hung Pham
    Keymaster

    Hi mtea.be,

    Glad to hear your issue has been resolved.

    1. Regarding loading speed, our theme is optimized for speed and should not significantly slow down your website. However, it’s possible that your website’s performance is affected by the content you have added. For instance, the use of too many plugins, large unoptimized images, or other resources can slow down your website.

    We recommend that you remove any unnecessary plugins and install a JS & CSS optimization plugin such as WP Rocket. Our guide on how to optimize your website using our themes can be found here: https://xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021/.

    2. I recommend reaching out to WooCommerce support for further assistance in this matter https://wordpress.org/support/plugin/woocommerce/

    Regards,

    March 15, 2024 at 11:44 am #549268

    mtea.be
    Participant

    1° Is there a way to make the menu bar stick on top of the screen when scrolling?
    https://petsolutions-shop.be/

    March 15, 2024 at 6:01 pm #549442

    mtea.be
    Participant

    Hi, sorry was wrong place the previous request. We do have an issues with slow database querries. Do you know how to solve them?

    1. Executed 2h 50m 2s ago for 10.931159 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 11:31:51 Query_time: 10.931159 Rows_examined: 9: Rows_sent 9 Lock_time: 1.391838 Query_chars: 50
    SHOW FULL COLUMNS FROM wp_woocommerce_api_keys;
    ——————————————————————————————————————-
    2. Executed 2h 50m 2s ago for 10.912489 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 11:31:51 Query_time: 10.912489 Rows_examined: 9: Rows_sent 9 Lock_time: 1.372968 Query_chars: 50
    SHOW FULL COLUMNS FROM wp_woocommerce_api_keys;
    ——————————————————————————————————————-
    3. Executed 2h 50m 2s ago for 10.907506 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 11:31:51 Query_time: 10.907506 Rows_examined: 9: Rows_sent 9 Lock_time: 1.367420 Query_chars: 50
    SHOW FULL COLUMNS FROM wp_woocommerce_api_keys;
    ——————————————————————————————————————-
    4. Executed 59m 9s ago for 10.300379 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 13:22:44 Query_time: 10.300379 Rows_examined: 11: Rows_sent 5 Lock_time: 2.179576 Query_chars: 524
    SELECT wpml_translations.translation_id, wpml_translations.element_id, wpml_translations.language_code, wpml_translations.source_language_code, wpml_translations.trid, wpml_translations.element_type FROM wp_icl_translations wpml_translations JOIN wp
    ……
    tions.element_id = p.ID AND wpml_translations.element_type = CONCAT(‘post_’, p.post_type) JOIN wp_icl_translations tridt ON tridt.element_type = wpml_translations.element_type AND tridt.trid = wpml_translations.trid WHERE tridt.element_id IN(6450);
    ——————————————————————————————————————-
    5. Executed 59m 9s ago for 10.30026 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 13:22:44 Query_time: 10.300260 Rows_examined: 11: Rows_sent 5 Lock_time: 2.179422 Query_chars: 524
    SELECT wpml_translations.translation_id, wpml_translations.element_id, wpml_translations.language_code, wpml_translations.source_language_code, wpml_translations.trid, wpml_translations.element_type FROM wp_icl_translations wpml_translations JOIN wp
    ……
    tions.element_id = p.ID AND wpml_translations.element_type = CONCAT(‘post_’, p.post_type) JOIN wp_icl_translations tridt ON tridt.element_type = wpml_translations.element_type AND tridt.trid = wpml_translations.trid WHERE tridt.element_id IN(6515);
    ——————————————————————————————————————-
    6. Executed 2h 56m 12s ago for 9.81842 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 11:25:41 Query_time: 9.818420 Rows_examined: 0: Rows_sent 1 Lock_time: 3.298074 Query_chars: 109
    SELECT COUNT(*) FROM wp_options WHERE option_name LIKE ‘elementor\\_1\\_custom\\_task\\_manger\\_batch\\_%’;
    ——————————————————————————————————————-
    7. Executed 59m 9s ago for 9.263832 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 13:22:44 Query_time: 9.263832 Rows_examined: 1: Rows_sent 1 Lock_time: 1.180135 Query_chars: 123
    SELECT option_value FROM wp_options WHERE option_name = ‘_transient_woocommerce_blocks_asset_api_script_data_ssl’ LIMIT 1;
    ——————————————————————————————————————-
    8. Executed 59m 9s ago for 9.263511 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 13:22:44 Query_time: 9.263511 Rows_examined: 1: Rows_sent 1 Lock_time: 1.179966 Query_chars: 123
    SELECT option_value FROM wp_options WHERE option_name = ‘_transient_woocommerce_blocks_asset_api_script_data_ssl’ LIMIT 1;
    ——————————————————————————————————————-
    9. Executed 59m 9s ago for 9.263359 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 13:22:44 Query_time: 9.263359 Rows_examined: 1: Rows_sent 1 Lock_time: 1.180012 Query_chars: 123
    SELECT option_value FROM wp_options WHERE option_name = ‘_transient_woocommerce_blocks_asset_api_script_data_ssl’ LIMIT 1;
    ——————————————————————————————————————-
    10. Executed 2h 43m 51s ago for 9.057656 sec on Database –> dbai3qdft2in2y
    Date: 2024-03-15 11:38:02 Query_time: 9.057656 Rows_examined: 0: Rows_sent 0 Lock_time: 4.780580 Query_chars: 89
    SELECT option_value FROM wp_options WHERE option_name = ‘sg_security_login_url’ LIMIT 1;

    March 16, 2024 at 1:09 pm #549587

    Hung Pham
    Keymaster

    Hi mtea.be,

    Thanks for reaching to us.

    1. Is there a way to make the menu bar stick on top of the screen when scrolling?

    Navigate to WoodMart > Header builder > edit default header (highlighted star icon) or you can go through admin bar directly https://prnt.sc/Ct9ehRDvvDV9.

    Click on the Settings button > Sticky header tab and turn on Hide when scrolling down option https://prnt.sc/X86FZPq_7wlI

    Please refer to documentation for more details https://xtemos.com/docs-topic/woodmart-header-builder/

    2. Database Queries

    Analyze the database queries executed by your site and identify any slow or resource-intensive queries. Plugins like Query Monitor can help you with this. In order to speed up the queries, you can read this article https://www.cloudways.com/blog/wordpress-database-optimization-guide.

    Regards,

    April 15, 2024 at 1:48 pm #557311

    mtea.be
    Participant

    Hi, how can we make the free shipping bar text multilangual? We use wpml

    April 16, 2024 at 9:21 am #557523

    Hung Pham
    Keymaster

    Hi mtea.be,

    For more information please read the theme documentation here:
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    Regards,

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