Issue with Product Swatch

I am disappointed by you. You are answering of all customers but you doesn’t respond me

HI,
I am very upset by your response rate. I messaged you and I got a response after one day. You asked me for my website access and I provided to that email but I have not received any response from you.
My issue was Liked product variation I want to show my product into variation when the customer clicks on an attribute so it will go at that product.

I am so upset by your customer support. I send you wordpress access but you doesn’t response me yet now. My problem is product variation ad you show in the tutorial when i create variation so i create variation as youd escribe but these variation isn’t work on it.

I have attached the access for you again please check it. and resolved my issue.

Dear Hung Pham,

Thank you for your previous assistance. I’m writing to follow up on my interest in implementing interactive product swatches with image selection on our product pages.

In my previous message, I may not have been entirely clear. I’m looking for functionality where clicking on a product swatch image (such as a color swatch) achieves two goals:

Dynamic Image Update: The main product image on the page should automatically update to display the product in the selected color.
Pre-selected Variation: Clicking the swatch should also pre-select the corresponding variation, including the chosen color and the desired RAM configuration.
I would appreciate it if you could confirm whether this functionality is achievable using our current e-commerce platform or through the use of third-party apps.

If this functionality is available, I would be grateful if you could provide some additional information, such as:

Specific steps for implementation (if using our platform)
Recommendations for relevant third-party apps (if applicable)

Thank you for your time and continued assistance. I look forward to your response.

Sincerely,

Usman Shah

https://prnt.sc/BHLR8Ex_EVfB

Hi Hung Pham,
send me in video link, I can’t understand what are you saying and how to enable it?

Hello Hung Pham,

I’m writing to follow up on my previous inquiry regarding product swatch functionality.

Desired Functionality:

I aim to create a user experience where clicking on a product attribute (e.g., color, size) within the product listing page transitions the user to a specific image showcasing that attribute’s swatch. Ideally, these swatches would be separate product variations, not entirely new products.

Previous Communication:

I understand there might have been some confusion regarding my initial request. I apologize if the provided image wasn’t clear enough.

Request for Assistance:

I would greatly appreciate it if you could clarify the following:

Does the theme offer built-in functionality to achieve the desired product swatch behavior?
If not, could you suggest potential workarounds or alternative approaches using the theme’s features?
If necessary, are there any custom code modifications that might be required to implement this specific functionality?

Please see the video link which I attached at the bottom you can better understand what I am saying.

Sincerely,

Usman Shah

https://go.screenpal.com/u/AJwC/Sample

Dear Hung Pham,

I am following up on our previous conversation regarding adding product variations to my theme. I implemented the field you suggested, but unfortunately, the product variations are still not displaying.

To help diagnose the issue further, I would be grateful if you could:

Review my theme directly: If you’re available, could you please check the theme on your end to see if the field for product variations has been implemented correctly?
Confirmation or Video Tutorial: If the field is indeed added, please confirm this or provide a short video tutorial demonstrating how you set it up within my theme. This would be incredibly helpful for troubleshooting on my end.
Thank you for your continued assistance. I look forward to your response and resolving this issue.

Regards,

Syed Usman

Hi Hung,

I’m emailing you about some trouble configuring. I’ve attached a screenshot to help you understand the issue better.

Could you provide a video walkthrough of the correct configuration process? I may have made a mistake somewhere, and seeing the steps visually would be very helpful.

Please let me know if you have any questions or need more information.

Thanks in advance for your help!

Regards,
Syed Usman

https://prnt.sc/KTZ5blJ61qf-
https://prnt.sc/KTZ5blJ61qf-
https://prnt.sc/8s1wZkxZnfZH
https://prnt.sc/i_2Rd1Ytrzaj

Hello Hung,

Can you please share with me video for better understanding! for each setting which you convey me for products.