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issues with my theme

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  • #575922

    hi I need help i am trying to edit my header but I received the following message
    The header builder cannot be loaded correctly. Probably, there is some JS conflict with some of the installed plugins or some issue with the header builder script. Check your JS console to debug this. Try to disable all external plugins and be sure that you have the latest version of the theme installed and then check again.
    I already tried to uninstall the plugins and I have the latest version of the theme

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    #575944

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #575948

    Credentials in private section
    Thank you

    #576002

    Luke Nielsen
    Keymaster

    Hello,

    May I disable the 3rd party plugins for testing?

    Thank you in advance.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)