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Issue installing theme

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  • October 9, 2024 at 4:22 pm #603768

    martin.sergeev
    Participant

    Hello support team,
    I am contacting you because I have a big problem when installing my woodmart theme and especially when installing the child theme (step 3). Just after when clicking on next step I get the following message from wordpress : “Sorry, you are not authorized to access this page.”

    wp-admin/admin.php?page=xts_dashboard&tab=wizard&step=page-builder

    Can you help me with this problem please ?

    Regards,

    October 9, 2024 at 4:50 pm #603773

    Luke Nielsen
    Keymaster

    Hello,

    Send me your admin access so I can try to replicate that issue.

    Thank you in advance.

    Kind Regards

    October 9, 2024 at 10:13 pm #603862

    martin.sergeev
    Participant

    Thank you for your fast reply.
    I finally managed to install the theme by doing “skip” but unfortunately now I have a message telling me that the parent theme is not installed when it is and I can’t install my child theme…

    October 9, 2024 at 10:26 pm #603865

    martin.sergeev
    Participant

    last question, currently some terms are in english example :
    Logout
    Return to shop
    Close
    wishlist
    Shopping cart

    My question is, how can i change them please ?

    October 9, 2024 at 10:26 pm #603866

    martin.sergeev
    Participant

    You can see on my pict joined

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Viewing 5 posts - 1 through 5 (of 5 total)