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Regarding the calculation method for the free gift cart amount.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 25, 2024 at 12:51 pm #625261

    derekwei84
    Participant

    Hello,

    We have set up free gift with the corresponding cart amount. However, we are encountering an issue where the cart amount includes shipping fees. Is there a way to exclude the shipping fees and only calculate the amount of products in the cart? Thank you.

    Kind Regards
    Derek W

    December 25, 2024 at 4:15 pm #625300

    Artem Temos
    Keymaster

    Hello,

    Currently, it takes the cart’s total value. We will consider more flexible configurations in the future.

    Kind Regards

    December 26, 2024 at 5:20 am #625375

    derekwei84
    Participant

    Hi

    Thank you for taking the time to respond to us. This feature is very practical and necessary. Many of our customers are not eligible for free shipping, so including shipping fees in the total cart amount would complicate their discount offers. We look forward to seeing this functionality optimized in future updates. Thank you.

    Kind Regards
    Derek W

    December 26, 2024 at 10:26 am #625400

    Artem Temos
    Keymaster

    Thank you for the feedback. We will discuss this with the team and consider adding an option for it.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)

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