Hello,

Thank you very much for choosing our theme and contacting the support.

1. Please navigate to Appearance > Install plugins > install and activate all

2. Navigate to Basel > Base Import > https://gyazo.com/c0baae4078c8231d620a4dc22dbc5a31 First of all, activate base import, then choose the demo and activate it.

You will find more information here: https://xtemos.com/docs/basel/installation-process-2/

If you still have the problem, send me your site admin access I will check the setting and tell you what to correct.

Best Regards