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WooCommerce and WPML: Translated products do not display the SKU

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  • February 10, 2025 at 3:49 pm #636873

    support-5321
    Participant

    We have a site with two languages, English and Greek.
    On the Greek translation of the products the SKU is not displayed as shown in the images.

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    February 11, 2025 at 7:55 am #637037

    Hung Pham
    Keymaster

    Hi support-5321,

    Thanks for reaching to us.

    + In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WoodMart Core plugins and WoodMart theme. You can refer to article

    https://xtemos.com/docs-topic/theme-translation/
    https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/

    + You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.

    + Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC

    Regards,

    February 11, 2025 at 10:40 am #637090

    support-5321
    Participant

    The only issue we are facing is that on the Single Product Page, the SKU is not being displayed on the Greek translation.

    Please advice.

    February 11, 2025 at 11:34 am #637122

    Hung Pham
    Keymaster

    Hi support-5321,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    February 11, 2025 at 12:47 pm #637158

    support-5321
    Participant

    Of course. I have attached the requested information in the “moderators only” text box.

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