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Custom Sidebar Not Showing on Mobile

Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • March 7, 2025 at 11:18 pm #643998

    michele-0418
    Participant

    Hello, when I view my shop on mobile the shop page widget area sidebar appears. However when I click into a product category and expect a custom sidebar/layout to appear that shows filters via the Layered Nav widget the sidebar is not present on mobile. These custom sidebar/layout do appear on the desktop site. Please help!

    March 7, 2025 at 11:47 pm #643999

    michele-0418
    Participant

    Attached screenshots show a custom sidebar I created for the product category Ingredients > Malt & Grains
    Shows fine on desktop. On mobile the Shop page widget area sidebar shows correctly for Ingredients but once I click into Malt & Grains there is no sidebar visible.

    Attachments:
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    March 10, 2025 at 10:06 am #644333

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    March 11, 2025 at 8:39 pm #644935

    michele-0418
    Participant

    see info below

    March 12, 2025 at 6:14 am #644988

    michele-0418
    Participant

    I have turned off all plugins except those you requested and still no sidebar on the mobile site. Please find me a solution for this, waiting 4+ days is really stressing me out.

    thanks!

    March 12, 2025 at 7:11 am #644992

    michele-0418
    Participant

    Please also look into issue I am having with the checkout page. I setup a custom layout for the checkout page and the In Elementor the billing details area has an email field, however on the actual checkout page on the website the email field is missing. See screenshots.
    AND
    I setup a layout for the checkout top page as well and have the login form and the coupon form added. Only the coupon form is visible on the checkout page. See screenshots.

    Attachments:
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    March 12, 2025 at 11:05 am #645084

    Artem Temos
    Keymaster

    You need to add the Off-canvas button as shown on the screenshot to fix this https://gyazo.com/0abdcdde85658ed540efdb0356c38d06

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Viewing 7 posts - 1 through 7 (of 7 total)