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Various messages generated by Woodmart are not in formal German
- This topic has 14 replies, 2 voices, and was last updated 1 month, 3 weeks ago by
Hung Pham.
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July 14, 2025 at 7:32 pm #673903
DBPParticipantHello,
on the single product page, the shopping cart page and the checkout page there are a few texts that the Woodmart theme outputs that are not correctly translated into German. I would like to use “Sie” as a form of address. However, there are messages/dialogs which are in “Du”. I have already checked the .po files of the theme and the Woodmart core plugin, but cannot find these text passages. Please tell me how I can get the text passages or messages correctly formalized to “you”.
You can find screenshots of examples in the private area of this post
Best regards
AlexJuly 15, 2025 at 2:16 pm #674239
Hung PhamKeymasterJuly 15, 2025 at 5:18 pm #674341
DBPParticipantHi Hung,
why should i upload there? It would make more sense if you tell me the reason why i should do it.
I´ve now uploaded the images here. See files attached. Alle the dialogs or messages are with “Du” but i need “Sie”. Pls check and correct or tell me where to find and how to change.
Regards Alxx
Attachments:
You must be logged in to view attached files.July 15, 2025 at 6:21 pm #674355
Hung PhamKeymasterHi DBP,
Thanks for screenshots because I can’t access original links.
+ In order to change / translate words. Please make sure you synced the strings first before changing / translating WooCommerce, WordPress Cores file, WoodMart Core plugins and WoodMart theme. You can refer to article
https://xtemos.com/docs-topic/theme-translation/
https://xtemos.com/docs-topic/how-to-make-woodmart-multilingual-with-wpml/
https://www.youtube.com/watch?v=H7zUPEACLRQ+ You are also need to select the language for the backend and theme settings for admin from the admin user profile, please edit the user’s profile and then select the language for that user it will show the same on the backend.
+ Some strings related to Wishlist / Compare / Login & Register page, you can change in Theme Settings > Shop or Theme Settings > My account https://prnt.sc/W8Tt95stG3YC
Regards,
Hung PDJuly 15, 2025 at 10:06 pm #674387
DBPParticipantHello Hung,
Unfortunately, your answer is far too general for my question. I don’t need a translation guide, but the exact places where I can find the incorrectly translated passages or messages in the screenshots. The site is already completely translated into formal German and I have used all the instructions and tools you mentioned. However, there are still a few occurrences of “Du” where “Sie” should actually be used. I was unable to find these places using the tools and possibilities you mentioned. Please help.Regards Alex
July 15, 2025 at 10:08 pm #674388
DBPParticipantHere is another occurrence of an incorrectly translated form of address.
Attachments:
You must be logged in to view attached files.July 16, 2025 at 8:27 am #674417
Hung PhamKeymasterHi DBP,
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
Hung PDJuly 16, 2025 at 10:55 am #674466
DBPParticipantHu Hung, see the credentials in the private area. Regards Alex
July 16, 2025 at 2:58 pm #674552
Hung PhamKeymasterHi DBP,
Thanks for details.
Can you please check if you disabled IPs / Countries? I cannot access to your site https://ibb.co/CK32KcfN
I am come from Viet Nam.
Regards,
Hung PDJuly 17, 2025 at 1:01 pm #674730
DBPParticipantHu Hung,
i disabled the security feature of the site, pls check again.
Regards
July 18, 2025 at 11:30 am #674877
Hung PhamKeymasterHi DBP,
I have fixed your issue. Please make sure you use 1 Du or Sie translation to avoid confusion.
Regards,
Hung PDJuly 18, 2025 at 12:48 pm #674907
DBPParticipantHi Hung,
sounds nice.Where do you fixed what?
I still get a “Du” instead “Sie” everywhere! See screenshots.
The only occurence where it is fixed was “Hier erfahren Sie mehr zu den Versandkosten, Zahlungsweisen und unserer Widerrufsbelehrung. ” And that occurence (it came from the plugin german market) was fixed by myself.
So i cant see any fix from you.
regards Alex
Attachments:
You must be logged in to view attached files.July 19, 2025 at 6:52 pm #675097
Hung PhamKeymasterHi DBP,
I helped you synced the strings, now you can try to translate or change to your strings.
Regards,
Hung PDJuly 21, 2025 at 3:20 pm #675325
DBPParticipantHi Hung,
I already wrote to you that I don’t know where the corresponding places for the translation should be. I also have no idea what your phrase “helped you synced the strings” is supposed to mean!I don’t need help with things that are beyond my knowledge. I need concrete help with the translation of the text passages you have been told several times.
The whole thing has been going on for quite a while now and has been zero effective. Can’t you hand the thread over to a colleague if you can’t or don’t want to help me? I am in need of help. And since my customers are waiting, I can do it in a reasonable amount of time.
Greetings Alex
July 22, 2025 at 10:35 am #675448
Hung PhamKeymasterHi DBP,
Can you please check if you disabled IPs / Countries? I cannot access to your site https://ibb.co/MyXksNcX
I am come from Viet Nam.
Regards,
Hung PD -
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