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Elementor content error, transparent header not working, products not showing

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #712060

    aneesvisions
    Participant

    Hello WoodMart Support Team,

    I am currently working on a client website using the WoodMart Beauty demo, and I am facing a few issues. I am quite new to WordPress and WoodMart, so I would really appreciate your guidance.

    I am trying to create a header and banner similar to the Beauty demo, but the header is not becoming transparent on the slider/banner section.

    When I try to edit the main slider with Elementor, I receive this error:
    “Sorry, the content area was not found in your page. You must call the_content function in the current template.”

    On the Shop page, no products are showing, even though I have added products.

    Because of these issues my work is getting delayed. I have also attached screenshots for reference.

    Could you please guide me on how to fix these issues?

    Thank you for your support.

    • This topic was modified 3 months, 3 weeks ago by aneesvisions.
    #712162

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thanks for your contact, I have just checked your site and found there is no slider on the main page and as well as on the Shop page all the products are showing and working fine, Please refer to these screenshots: https://postimg.cc/XZVSBZy5 & https://postimg.cc/rzd642zS try to clear the cache and check back again.

    For header overlay please refer to our theme documentation here: https://xtemos.com/docs-topic/how-to-enable-header-overlap/

    Best Regards,

    #712371

    aneesvisions
    Participant

    Hello WoodMart Support Team,

    I contacted you earlier regarding the issues I am facing with the theme, but unfortunately the problem has still not been resolved. These issues are affecting my work and delaying the project for my client.

    I kindly request you to either help me properly resolve the problem as soon as possible, or please guide me on how I can proceed with a refund for this theme, as it is currently not meeting my requirements.

    I would appreciate your prompt assistance on this matter.

    Thank you.

    Attachments:
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    #712474

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    I did not find any issues with the slides in the Elementor. They are editable in Elementor, see the screenshot: https://ibb.co/bMbWwxrM

    Best Regards.

    #712800

    aneesvisions
    Participant

    Hi, I’m building a page with Elementor and I’m having an issue with the hero banner. The section is not displaying in full width and there is space on the left and right sides of the banner, so the header and banner do not align properly.

    I have already set the section to **Full Width** and also enabled **Stretch Section**, but it is still not expanding edge-to-edge.

    Could you please check if the theme container, layout settings, or any theme restriction is preventing the section from becoming full width? Please help me make the hero section span the **entire screen width**.

    Thank you.

    Attachments:
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    #712908

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please edit the page to Elementor >> then edit and set the container stretch from the theme’s layout options: https://ibb.co/tPwzSK96

    Best Regards.

    #720480

    aneesvisions
    Participant

    I want to implement a product section on my website just like your demo. I have also added color variations, but they are showing up separately underneath. Could you please guide me on how to configure this properly?

    Attachments:
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    #720542

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    To display the Additional Information tab, please go to: Layouts > Edit Single Product Layout > Edit Product Tabs widget and enable the “Additional Info” tab. Once enabled, it will automatically display a tab with product attributes assigned to the product.

    Reference: https://postimg.cc/F1DzHC7Y

    For the “Application Method” tab, please navigate to:

    Theme Settings > Single Product > Enable Custom Tab option.
    https://xtemos.com/docs-topic/custom-tabs/

    For the Estimated Delivery section, please open:

    Layouts > Edit Single Product Layout and manually add the Product Estimated Delivery widget where you want it to appear.

    Please check this manual how it works: https://xtemos.com/docs-topic/estimate-delivery/

    Best Regards,

Viewing 8 posts - 1 through 8 (of 8 total)