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Arabic Translation Lost After Update

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  • #724370

    bravuraiq
    Participant

    Hello XTemos Team,

    I have a valid and activated WoodMart license.

    After clicking WordPress → Dashboard → Updates → Update Translations, the entire WoodMart admin interface switched from Arabic to English.

    Before clicking Update Translations, the entire WoodMart admin interface was displayed in Arabic.

    I investigated the issue thoroughly and found the following:

    My license is active.
    WordPress language is set to Arabic (ar).
    WordPress core and plugin translations work correctly.
    Only the WoodMart admin interface is affected.
    I restored a full website backup, but the issue remained.
    I checked the server directly via SSH.

    The folder:

    wp-content/themes/woodmart/languages/

    contains only:

    woodmart.pot

    There are no:

    woodmart-ar.mo
    woodmart-ar.po

    I also checked:

    wp-content/languages/themes/

    It contains only JSON translation files and no .mo or .po files.

    I downloaded the latest official WoodMart package from my ThemeForest account, and it also contains only woodmart.pot without any Arabic translation files.

    I have attached screenshots showing:

    Translations version: Not installed in the WoodMart Status page.
    The WoodMart Theme Settings page, where the interface is now displayed in English.

    Could you please clarify the following?

    Is the WoodMart admin interface officially translated into Arabic?
    If yes, where can I obtain or restore the missing Arabic translation files?
    Why did the interface switch to English immediately after running Update Translations?

    Thank you for your time and support.

    Best regards,

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    #724374

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please read and follow the instructions here:
    https://xtemos.com/docs-topic/theme-translation/

    For more information, please read the theme documentation here:
    https://xtemos.com/docs-topic/translate-woodmart-theme-with-loco-translate/

    If the issue still exists, then please send me the WP admin login details of your site so I will check and solve the issue for you.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)