Reply To: missing icons – the problem isn't solved

Hello,

I saw the screenshot you attached.

You just need to deactivate all the plugins not related to our theme.

Activating the parent theme means activating the main theme if you are using a child theme. And you don’t need to click the base version.

And it is necessary to deactivate all the third-party plugins for the troubleshooting process. So Please deactivate all the third-party plugins take a complete backup of the site and provide admin panel login details of the website with the permission to debug then we will troubleshoot with the theme plugins.

Regard’s.
Xtemos Studios.