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February 9, 2022 at 4:17 pm
#351757
Elise Noromit
Member
Hello,
Thank you very much for choosing our theme and for contacting us.
Try to do the following to update the theme:
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/
If you need help, insert the site admin access as well as FTP access into the Private content below the message area.
Best Regards