Reply To: Website Issues

Hello,

Thank you very much for choosing our theme and for contacting us.

1. Please provide the page URL with the problem.

2. Please consider using the Woocommerce builder of WoodMart allowing to create custom templates for product pages and other functional pages that are not editable by default. Woocommerce builder is the inbuilt functionality widget included in the builder you use on the site.

Please check this manual: https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart and https://xtemos.com/docs-topic/single-product-page-builder/

3. Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

4. Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

If you have any questions please feel free to contact us.

Best Regards