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#549298

Hung Pham
Keymaster

Hi cristina-9899,

Thanks for your patience.

To assist you in the best possible manner, I kindly ask that you provide me FTP info (server, username, password, port) to Private Content area, this will allow me to thoroughly investigate and address your concerns in a more efficient.

I tried to install file manager to do it, but it is not allowed to edit file via ftp plugin.

Regards,