Home Forums Basel – Premium Template 3 issues on basel theme

This topic contains 3 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 2 weeks, 2 days ago.

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  • #306557

    janoschwoo
    Customer

    Hello Team,

    we have 3 issues with the basel theme.

    1. css issues in tab
    2. issue with Revolution slider after clicking on category in menu
    3. search field is below instead of above

    Please take a look at the pdf.

    Thank you!
    Jan

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    #306735

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #306803

    janoschwoo
    Customer

    Good day,

    all 3 errors can be traced back to the Basel theme after deactivating external plugins and using the basic theme,

    Please look at the errors and fix them.

    Many Thanks.
    Jan-H. Takes care

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    #306858

    Hello,

    Please, provide your site admin access to the private area.

    Make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

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