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500 – Internal server error.

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  • April 5, 2020 at 5:02 am #184602

    madanyadav
    Participant

    Hi Team,

    I am getting the given below error while uploading the theme.

    500 – Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.

    Please help.

    Thanks
    Madan

    April 5, 2020 at 9:49 am #184619

    Artem Temos
    Keymaster

    Hi,

    500 Internal Error is a generic error and says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

    Regards

    April 5, 2020 at 4:48 pm #184689

    madanyadav
    Participant

    Thanks for Reply ,I have installed Most of the Plugin by manually but I have still given below two
    plugins are not installing and getting the error.Please find the attachment for your reference.

    Meanwhile I am just checking the php_error.log and find the given below error.

    PHP Warning: file_exists(): open_basedir restriction in effect. File(G:\PleskVhosts\rajglobalexim.com\httpdocs/wp-content/plugins/https://developer.wordpress.org/block-editor/) is not within the allowed path(s): (G:/PleskVhosts/rajglobalexim.com\;C:\Windows\Temp\) in G:\PleskVhosts\rajglobalexim.com\httpdocs\wp-admin\menu-header.php on line 240

    Please help me .In case of have you required Admin credential and passsword is given below.

    Thanks
    Madan
    +91 9958457587

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    April 5, 2020 at 5:26 pm #184697

    madanyadav
    Participant

    Hi ,

    I am also getting the error on when import the demo.Please see the attachment.

    Thanks
    Madan

    Attachments:
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    April 6, 2020 at 6:18 am #184773

    Artem Temos
    Keymaster

    Have you contacted your hosting provider to investigate these server errors? We can’t check where they come from.

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