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A problem with every new update to Theme WoodMart

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  • #505872

    levantsun2
    Participant

    Hello, I face a problem every time the WoodMart theme is updated. The theme cannot be updated automatically from the WordPress control panel, and even after downloading a new updated version to the desktop and trying to upload it to the WordPress control panel, this is not possible. I was disappointed about this topic in Every time there is an update, there is a problem and I have to seek help from more than one party until the matter is resolved. Now there is a new update to the theme and I have the same problem. What is the solution to that?

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    #505990

    Hello,

    Try to do the following to update the theme:
    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.
    2. Go to Dashboard -> Updates and click on Check Again.
    3. Activate the theme with your purchase code again.
    4. Go to Dashboard -> Updates and click on Check Again.
    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
    If the issue remains, make full backup of your site and share the wp logins details and FTP Details so i will update the theme on your site.

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)