Home Forums WoodMart support forum Add Phone Number Field for Abandoned Carts

Add Phone Number Field for Abandoned Carts

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  • #643217

    nayeemit
    Participant

    Hello WoodMart Team,

    I’d love to have an option to collect and display customers’ phone numbers in the Abandoned Carts list. Many of my customers either don’t use email or prefer to be contacted by phone/SMS, so this feature would greatly improve my cart recovery rate.

    Key points:

    A dedicated phone field at checkout or in the user account.
    Display phone numbers in the “Abandoned Carts” admin panel.
    Helps store owners follow up with non-email users and improve recovery.
    Thank you for considering this request! Let me know if you need more details

    #643418

    Hello,

    Unfortunately, there is no such option by default. You need to find a third-party plugin to achieve more functionality that best suits you: https://wordpress.org/plugins/woo-abandoned-cart-recovery/

    Best Regards,

Viewing 2 posts - 1 through 2 (of 2 total)