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Admin Plugin Installation Fails

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  • Author
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  • #569175

    tzahin10
    Participant

    So when I am trying to do the initial setup of the theme the setup wizard guides me to the page where it would install the required plugins. That step fails to install the plugin for the following reason.

    Request URL:
    https://{{website}}/wp/wp-admin/themes.php?page=tgmpa-install-plugins&plugin=woodmart-core&tgmpa-install=install-plugin&tgmpa-nonce=50452c01b9
    Request Method:
    POST
    Status Code:
    403 Forbidden

    If you can lead to me to the direction why its happening that would solve my problem is it a wordpress configuration issue or a directory permissions issue I am not sure.

    All directories have permission 755
    and all files have permission 644.

    #569204

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #569386

    tzahin10
    Participant

    Hi Thank You for the quick response. I actually figured out the issue that is I had to set this env variables to allow plugin installations.
    disallow_file_edit: false
    DISALLOW_FILE_MODS: false

    #569408

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

Viewing 4 posts - 1 through 4 (of 4 total)

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