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After last update, layout issue from gravity forms

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  • #443391

    Jeriss Cloud Center
    Participant

    Dear,

    This site didn’t have any update for some time, today I only updated to the latest version of woodmart and noticed the issue in the screenshot below. Can you confirm if there’s any impact from the latest update?

    Thanks
    Simon

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    #443445

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #443913

    Jeriss Cloud Center
    Participant

    See private below.

    #443918

    Jeriss Cloud Center
    Participant

    After providing you the staging, I tried to make some tests by disabling plugins. Now the WoodMart theme is all broken (while there are no other plugins enabled on the site), just woodmart theme.

    SafeMode acces link in private

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    #444597

    Jeriss Cloud Center
    Participant

    Recovery link just came to my email (if you need)

    #444601

    Jeriss Cloud Center
    Participant

    2nd part of the recovery email

    #444835

    Hello,

    I have consulted our developers, the quantity problem is not related to WoodMart. This is a plugin template.

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    As for the error it is caused by a customization code added to the child theme. Please check the issue on the parent theme.

    If you have any questions please feel free to contact us.

    Best Regards

    #448233

    Jeriss Cloud Center
    Participant

    Ok thanks please close this ticket

    #448370

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 9 posts - 1 through 9 (of 9 total)

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