Home Forums WoodMart support forum after updated, attribute product’s misaligned for pc version

after updated, attribute product’s misaligned for pc version

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #368923

    Shoyu969
    Participant

    after updated, attribute product’s misaligned for pc version
    please see private area for screen shot and access

    Attachments:
    You must be logged in to view attached files.
    #368999

    Hello,

    Please install the free Classic widget plugin if you have not done that yet.

    Then try to regenerate “Regenerate the product attributes lookup table” in Woocommerce > Status > Tools: https://take.ms/LGpvf

    In addition, please check Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.

    Best Regards

    #369020

    Shoyu969
    Participant

    Hello

    I already installed Classic widget plugin and regenerate “Regenerate the product attributes lookup table”

    I couldnot find this. there is no advanced tab. please help
    “Woocommerce > Settings > Product tab > Advanced tab and disable Use the product attributes lookup table for catalog filtering.”

    Thank you

    #369206

    Shoyu969
    Participant

    Hello
    I found that i have to update woocommerce to Version 6.4. to see Product tab > Advanced tab

    however, after i followed all your instructions, the issue still remain.

    please advice

    #369363

    Hello,

    We have checked and see that the swatches on the product page do not relate to WoodMart. They do not have unique wd-classes, please have a look at the screen: https://prnt.sc/dZD7QQTXfEUj

    The swatches are customized either by third-party plugins or customization. In both cases, such fixing is not covered by our support.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme and create swatches as per this manual: https://xtemos.com/docs-topic/variable-products-and-swatches/ then check how it works.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)