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AJAX import error. Try to disable all external plugins and run the import again.

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • February 21, 2024 at 5:37 pm #542431

    maddy.acca
    Participant

    disabled all the plugins and also increased php execution time and RAM, but still same issue is persisting. Please help.

    February 21, 2024 at 5:45 pm #542434

    maddy.acca
    Participant

    Also at 60% it shows “Please, wait. The theme needs a bit more time than expected to import all the attachments.” and then fails and shows the same ajax error.

    February 21, 2024 at 5:56 pm #542445

    Artem Temos
    Keymaster

    Hello,

    We just checked the import mechanism and see that your server returns a timeout error. That is why the import can’t be completed. You need to contact your hosting provider and ask to increase the timeout limit in order to fix the import function
    https://gyazo.com/f42667b7525f3b16728314c532379e30
    https://gyazo.com/1b13b21009f16e075398470af85936a3

    Kind Regards

    February 21, 2024 at 6:33 pm #542463

    maddy.acca
    Participant

    Added the below code to .htaccess file and it worked. Thanks

    RewriteRule .* - [E=noabort:1]
RewriteRule .* - [E=noconntimeout:1]
    February 22, 2024 at 10:42 am #542656

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.

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Viewing 5 posts - 1 through 5 (of 5 total)

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