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All processors 100% immediately after activate Woodmart
- This topic has 20 replies, 3 voices, and was last updated 5 years ago by Artem Temos.
March 7, 2018 at 8:09 am #44411
When I activate Woodmart all 8 processors go to 100% (from 15% arox.) and my website just stops.
The problem is between Woodmart – Visual Composer – Redux. Everything works fine when WM + VC-no Redux and WM + Redux – no Visual Coposer.
I have WD 2.0, Visual Composer 5.4.5 and Redux 3.6.8 I tried anything and still the same problem. Help.March 7, 2018 at 8:16 am #44414
Thank you so much for contacting our support center.
Could you please describe us the steps how to reproduce this issue on your website and check your CPU loading when our theme enabled/disabled?
XTemos StudioMarch 7, 2018 at 3:59 pm #44501
1. Activate Woodmart (change from other)
2. Activate all plugins except Visual Composer and Redux
3. CPU approx. 15% or less
4. Activate Redux (np VC)
5. CPU – approx. 17%
6. Activate Visual Composer
7. all CPUs after few second 100% and crash
8. Restart Apache
9. Disable Redux Framework
10. CPU – approx. 17%
11. Disable VC, enable Redux
12. CPU – 17%
13. Enable VS, disable Redux
14. CPU – 17%
15. Enable VS, enable Redux
16. CPU – 100%
but… When I enable Redux and VC on different theme everything is ok with CPU’sMarch 7, 2018 at 4:02 pm #44502
Are we able to test this ourselves on your website?March 8, 2018 at 6:48 am #44574
Yes it’s possible but difficult – it’s live and there are users. So only possible time is during night – our time is UTC +1… which is yours?
But… I have another facts. It’s only Product Page problem. Somehow Woodmart + VC + Redux cause endless loop from VC tags. I think content is loaded afterwards, yes?
The same situation on Page cause no problem. Only content on Product Pages.March 8, 2018 at 8:34 am #44618
Our timezone is UTC +3. We just need your FTP access and the way to check your CPU performance. It will take (we hope) 10-20 minutes to test it.March 9, 2018 at 4:21 am #44791
Ok, I have dev version – copy of natuli.pl – problem is the same but on different pagest (which is strange).
http://dev.natuli.pl/ – this works fine.
http://dev.natuli.pl/produkt/ksiazka-do-kolorowania/ – this doesn’t work
http://dev.natuli.pl/mamo-tato-jak-dziala-organizm/ – same
Ok, I have access for you… please send me an email: firstname.lastname@example.org and I send you info.March 9, 2018 at 8:15 am #44836
You can post all access here, using the Private content field that will be visible only to us.March 9, 2018 at 4:18 pm #44965
Private messageMarch 10, 2018 at 10:04 am #45070
Please, provide us your admin access also. And ask your hosting provider to enable PHP error reporting and display on your website.March 10, 2018 at 10:05 am #45071
And we can’t edit any files with the FTP account you provided.March 11, 2018 at 3:41 pm #45229
Ok,I will ask hosting prov.March 12, 2018 at 7:57 am #45309
Still have the same issue with FTP. Also, please, disable all the external plugins that are not related to our theme so we can check it without them.March 12, 2018 at 3:32 pm #45470
Ok, try sFTP now.
Also in error_dev_natuli.log you can find php errors.
And I disable all plugins.
ThxMarch 12, 2018 at 3:36 pm #45471
We still see this error https://gyazo.com/d1b08bffbbd6fc4ed84e96e8e4a62f86March 13, 2018 at 7:27 am #45560
Ok, my developer fixed it. Should work properly.March 13, 2018 at 8:23 am #45590
Try to override the file
woodmart/woocommerce/content-product-base.phpand remove this code snippet
It seems to call some infinite loop of products.
RegardsMarch 13, 2018 at 8:09 pm #45762
Is this a bug? Should other users fix this one too?March 14, 2018 at 7:13 am #45821
We never faced this issue before and other customers don’t have any problems with it. It works fast on our demo website as well. We don’t know why it causes this issue on your website.March 14, 2018 at 4:24 pm #46046
Thank you. Now everything works fine.March 14, 2018 at 6:48 pm #46065
Great, you are welcome.
Tagged: performance, redux framework, visual composer
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