Almost nothing is working; showing different colors, fonts on different screens.

Hello, I just purchased this theme yesterday. I’m having a hard time trying to edit the main page. When I change the colors and the font and save the settings, it doesn’t reflect when I go to my page. When I press on “edit with Elementor”, it shows the recent changes. When I go back to my dashboard to see my site, no changes. When I go to Microsoft Edge, all of my changes are reflected but nowhere else, not even on mobile.

I tried changing my header color and fonts but it doesn’t reflect when I save it. But I can sometimes see it on mobile. It’s touch and go.

I also cannot find a way to put the products and categories anywhere, not even on Elementor; it doesn’t even give me the option.

Since installing this theme, I cannot add any new products. The “publish” button is GONE.

Another thing, the featured products are shown in a circle, but on Microsoft Edge, they’re in squares. Anyways, I’m having a lot of trouble and I would love some help. This is really setting me back days…

Hi iamadrianafarias,

Thanks for reaching to us.

First of all, sorry for the inconveniences you faced.

Please provide me with screenshots for better understanding your problems and temporary wp-admin access to debug these.

Regards,

Here are the screenshots of my site in different browsers.

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My site on a mobile screen and the other one is when I clicked on “edit with Elementor”.

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Here is a screen shot showing I cannot add any new products since installing the theme. No “save draft” or “publish” button.

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Hi iamadrianafarias,

Thanks for screenshots.

Please provide me with temporary wp-admin access to debug these, it’s hard to understand what caused issues via screenshots only.

I also can’t see site as guest https://prnt.sc/vh_l68aAfprS

Regards,

Hello, please provide me with your email so I can give you access.

I also want this “accessories” category gone. It came with the theme. It is also in the mobile menu and I cannot take it off. I’ve tried taking it off in the widgets area and its just saying “Error” for everything

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Also, when I press on “orders, subscriptions, downloads, etc” on the wishlist/account page, it shows me a 404 message and I don’t know how to fix it.

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Hi iamadrianafarias,

Any email address can be used for the new account, it does not have to be your personal email.

Thanks for your patience.

Regards,

Here is the access

Hi iamadrianafarias,

First of all, take my apologies for delay in answering. I have been waiting for your site work again because I faced 500 server error.

1. In order to adjust font styles for the header, there are 2 locations in Theme Settings > Typography > Basic and Advanced.

Basic area: https://prnt.sc/3BOz7HknKRxB https://prnt.sc/x4SUS1P_13E7. I see custom font is applied to menu https://prnt.sc/-4HsoZVJAMED

Advanced area: https://prnt.sc/NdFpgA507bFD In this area, you can change menu hover and active colors as well.

Please read documentation also https://xtemos.com/docs-topic/advanced-typography-settings/

2. Publish and Updates buttons are still there on my side https://prnt.sc/WQffs3tF0ZYW https://prnt.sc/exjMNXjmbui5

3. I didn’t see ‘Accessories’ category, let me know if you deleted it yourself.

4. I also didn’t see Wishlist. Also, I see you changed the password, please resend admin password then I will debug this issue.

5. Another thing, the featured products are shown in a circle, but on Microsoft Edge, they’re in squares. Anyways, I’m having a lot of trouble and I would love some help. This is really setting me back days…

Please double check https://prnt.sc/PDZEtK7bgznX

Regards,

1. I’ve been adjusting the menu fonts but they are still different when I click on a menu button or check on a different screen. I’ll try again.

2. Publish buttons appear now. Issue fixed. Thank you,

3. I deleted the “accessories” category. Thanks.

4. The product categories are showing good now. I think it was because there were 2 themes mashed together. I had to delete the content. Issue fixed. Thanks.

I got the menu fonts to work! Thank you!

Hi iamadrianafarias,

Glad to hear all issues are resolved. Keep us in mind for future questions and concerns, we’re always here to help!

Regards,

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