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blurry effect in flags

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  • #631880

    ivitasa
    Participant

    i have a problem in blurry effect in flags in login from
    in this website amcare.sa
    i need to solve this problem urgently

    thx in advance

    Attachments:
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    #632097

    Luke Nielsen
    Keymaster

    Hello,

    You need to regenerate your images through the “Regenerate Thumbnails” plugin (more details in the article below).

    https://wordpress.org/plugins/regenerate-thumbnails/

    https://www.wpbeginner.com/plugins/regenerate-thumbnails-new-image-sizes-wordpress/

    Let me know the result.

    Kind Regards

    #632164

    ivitasa
    Participant

    i installed regenerate thumbnails plugin
    then i made regeneration for all images
    but still not working

    can u login website to help me to solve this problem urgently

    send u ur login user and password below

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    #632265

    Luke Nielsen
    Keymaster

    Hello,

    It looks like the images come from the plugin, so could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand how it works?

    Kind Regards

    #632267

    ivitasa
    Participant

    i need u to help me with this
    when i switch to TwentyTwenty theme
    still not working

    #632277

    Luke Nielsen
    Keymaster

    Hello,

    If on the TwentyTwenty theme it’s not working, then you need to contact the plugin’s support team as those flags are adjusted via the plugin.

    Kind Regards

    #632279

    ivitasa
    Participant

    nope i mean it’s working good in other themes
    but the problem in css files for woodmart theme
    and i need ur help

    #632282

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation and switching to the parent/default theme for testing.

    Looking forward to collaborating with you!

    Kind Regards

    #632289

    ivitasa
    Participant

    Hey Luke,
    Alright let me explain things in details,
    So basically when we installed in the plugin for whatsapp we noticed that the flags were not working and were blurry so we switched to Twenty Twenty Five and it was still not working, so we had another website that didn’t have woodmart before we installed the plugin normally and it worked no problem however when we installed woodmart on that second website to test if the issue is from the theme or no, the flags went blurry again

    in attachment below here it’s working well with another theme
    so i think the problem in css files of woodmart theme

    Please investigate and help us fix this issue as soon as possible as we are planning to launch in a day or two and we need all of these issues fixed

    Thank you for your time.

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Viewing 9 posts - 1 through 9 (of 9 total)