Home Forums WoodMart support forum Bought Key for my website SmartEnergy.pk but still theme is not updating

Bought Key for my website SmartEnergy.pk but still theme is not updating

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  • #334317

    smartenergypk
    Participant

    I have bought woodmart theme key. The theme is activated but the website theme is not updating to new version. Please fix the issue. I don’t want to start my website from the beginning.

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    #334346

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    If it does not help, make the full backup of your site and update via FTP https://xtemos.com/docs/woodmart/update-theme-2/

    If you need help, provide FTP access as well as site admin access. Please insert the credentials into the Private content below the message area.

    Best Regards

    #334979

    smartenergypk
    Participant

    My update problem is fixed. But now I am facing a unique problem.

    My second website (https://lyallpurstore.pk) is also using woodmart theme. I want to replicate some part of the website to my Smartenergy.pk Is there any way to copy-paste some parts from one website to another website?

    The second question is my I have replicated some part of the website by myself But I am unable to align the text like my other website ( https://lyallpurstore.pk ). I have attached screenshots you will get once you checked.

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    #334993

    Hello,

    If you use the Elementor it has the option to save, export-import templates. https://powerpackelements.com/how-to-save-import-and-export-templates-in-elementor/

    If you use the WP bakery page builder, you can switch to the text mode copy the shortcode from one site, and paste it into another.

    Alternatively, you can export-import all the content and then delete the pages, posts, products you do not need.

    You can export-import the content by means of the Export-Import tools in Dashboard.

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)