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Breadcrumbs not hidden even if turned off in settings

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #471789

    Samakhe
    Participant

    I want to hide the breadcrumbs from all product pages, went to Product Single -> Elements, turned it off but it’s still showing.

    Why is that ?

    #471797

    Luke Nielsen
    Keymaster

    Hello,

    Because of the cache, you need to clear it after each change in Theme Settings. So please clear the cache and recheck the issue.

    Kind Regards

    #471798

    Samakhe
    Participant

    I changed the browser entirely but it doesn’t work

    #471861

    Luke Nielsen
    Keymaster

    Hello,

    You have cache plugin on your website: https://take.ms/jvaQt , so you can clear it via that plugin or navigate to Dashboard -> Plugins and disable the LiteSpeed cache plugin and then recheck the issue.

    Kind Regards

    #472220

    Samakhe
    Participant

    I have done that just now, it still doesn’t work, the Breadcrumbs on the product pages are still there.

    #472442

    Samakhe
    Participant

    Hello, can you help me with this?

    #472477

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay. Usually, it takes 12-48 hours on weekends and holidays.

    Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #472480

    Samakhe
    Participant

    Sure.

    #472487

    Luke Nielsen
    Keymaster

    Hello,

    You are using the Layouts for the product page, therefore, you can remove breadcrumbs manually via Dashboard -> Layouts -> Single Product, more detail in the below video.

    https://take.ms/hiQwV

    Kind Regards

Viewing 9 posts - 1 through 9 (of 9 total)