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Bsel theme error

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #76075

    p4resh
    Participant

    Hi,

    Recently, I encountered some issues in the basel theme, for which I removed some plugins. Further, I resolved a few errors, although there are some major functionalities that are not being resolved. Such as I am not able to export the product details as well as change the admin passwords, and most importantly, the navigation I created in the desktop mode is not visible in the mobile view even after setting it for the same through the settings.

    #76078

    Hello,

    Recently, I encountered some issues in the basel theme, for which I removed some plugins.

    Please make sure you have not removed theme related plugins, navigate to Appearance > Install plugins and install activate all.

    I am not able to export the product details

    Our theme does not have functionality or influence on exporting products

    most importantly, the navigation I created in the desktop mode is not visible in the mobile view

    Please provide admin access to your site so that we could check.

    Best Regards

    #76087

    p4resh
    Participant

    Thank you for your assistance, although, I cannot provide you with the login credentials to the admin panel yet.

    #76104

    Hello,

    As soon as you provide the admin access I will be able to check and help.

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)